Refund policy
Returns, Refunds & Replacements
Every Garage Gremlins Torque Society product is made to order. Because products are created specifically after an order is placed, we do not accept returns, refunds, or exchanges for incorrect sizing, color selection, change of mind, or personal preference.
Please review the product description and sizing information carefully before ordering.
Damaged, Defective, or Incorrect Orders
If your order arrives damaged, defective, misprinted, or different from what you ordered, please contact us within 30 days of delivery. We will review the problem and, when approved, provide a replacement at no additional cost.
Please include:
• Your name and order number
• A description of the problem
• Clear photographs showing the item and the issue
• A photograph of the packaging, if it was damaged during delivery
Do not return an item unless we provide return instructions. Unauthorized returns may not be accepted.
Order Changes and Cancellations
Orders enter production quickly. If you need to change or cancel an order, contact us as soon as possible. We will do our best to help, but we cannot guarantee changes or cancellations after production has started.
Lost or Missing Packages
If tracking shows that your package was delivered but you cannot locate it, please check around your property, ask household members or neighbors, and contact the shipping carrier. If the package still cannot be found, contact us and we will help investigate.
Contact Us
For questions or problems with an order, email:
Garage Gremlins Torque Society reserves the right to review each request individually. Approval may require photographs or other information showing the problem with the order.